We don't know whether the most recent response to this request contains information or not – if you are Alex Parsons please sign in and let everyone know.

Dear Woking Borough Council,

I would like to make an FOI request for the following pieces of information:

1. How many people are employed to deal with FOI?
2. What is the budget for administering FOI?
3. Do you use case management software for FOI? If so, which one?
4. Do you publish a disclosure log?

If not all information is available, please treat questions individually.

Yours faithfully,

Alex Parsons

Comments,

Thank you for your email.

E-mails will be replied to as soon as possible but within a maximum of 14 days of their receipt. If a reply cannot be sent within this timescale, an e-mail will be sent specifying a target date for the response.

Use of your personal data

In order to respond to your enquiry, we (Woking Borough Council) are collecting your personal data. Unless the law allows us to do so, we will not use the personal data you are providing for any other purpose.

In order to respond to your enquiry, you personal data might be shared with:

- Neighbouring local authorities or Surrey County Council

- Freedom Leisure, if your enquiry is about local leisure services

- New Vision Homes, if your enquiry is about Council owned housing

- Serco, if your enquiry is about parks and ground maintenance

- Thameswey Group, if your enquiry concerns the housing and energy services they provide on the Council's behalf

- Skanska Facilities Management, if your enquiry is about Council-owned property

- The emergency services, if required

We will hold your personal data for no longer than 7 years after our last contact with you. You can contact us to ask us to access or to rectify the personal data we have about you or to object to the processing of it.

More information on how we collect and use your personal data and the control you have over it is available on our website:

w​o​k​i​n​g​.​g​o​v​.​u​k​/​d​a​t​a​p​r​o​t​e​c​t​i​o​n​<​h​t​t​p​:​/​/​w​b​c​s​i​t​e​s​/​s​i​t​e​s​/PM/gdpr/ProjDocs/woking.gov.uk/dataprotection>

Kind regards,

Customer Services
_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​___________________________
Woking Borough Council, Civic Office, Gloucester Square, Woking, Surrey GU21 6YL
Phone: 01483 755855 | Fax: 01483 768746 | Web: www.woking.gov.uk

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Comments,

We acknowledge receipt of your Freedom of Information Request. Your request has been forwarded to the Policy department for action.

Kind regards
Customer Services
______________________________________________
Woking Borough Council, Civic Offices, Gloucester Square, Woking, Surrey, GU21 6YL
Phone: 01483 755855 | Fax: 01483 768746 | Web: www.woking.gov.uk

________________________________________
From: Alex Parsons [[FOI #494144 email]]
Sent: 26 June 2018 17:01
To: Comments
Subject: Freedom of Information request - FOI Administration Info

Dear Woking Borough Council,

I would like to make an FOI request for the following pieces of information:

1. How many people are employed to deal with FOI?
2. What is the budget for administering FOI?
3. Do you use case management software for FOI? If so, which one?
4. Do you publish a disclosure log?

If not all information is available, please treat questions individually.

Yours faithfully,

Alex Parsons

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #494144 email]

Is [Woking Borough Council request email] the wrong address for Freedom of Information requests to Woking Borough Council? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the latest advice from the ICO:
https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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Dear Alex,

 

Our ref: FOI2018-398

 

Please see our responses below.

 

If you have any queries or concerns about this letter then please do not
hesitate to contact me.

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to:

Complaints, Woking Borough Council, Civic Offices, Gloucester Square,
Woking, GU21 6YL. Email: [1][email address]

Details of our complaints procedure may be found at
[2]www.woking.gov.uk/council/about/customercarestandards/comments

If you are not content with the outcome of your complaint or review, you
may apply directly to the Information Commissioner for a decision. 
Generally, the ICO cannot make a decision unless you have exhausted the
complaints procedure provided by the Council.  The Information
Commissioner can be contacted at:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF

Tel: 08456 306060 or 01625 545745. Website:  [3]www.ico.gov.uk

 

Kind regards,

Katharine

 

Katharine Collinson | Corporate Support Officer | Democratic and Legal
Services

______________________________________________________________________________

For general enquiries, please call Woking Borough Council's Contact Centre
on 01483 755855

 

________________________________________

From: Alex Parsons [[FOI #494144 email]]

Sent: 26 June 2018 17:01

To: Comments

Subject: Freedom of Information request - FOI Administration Info

 

Dear Woking Borough Council,

 

I would like to make an FOI request for the following pieces of
information:

 

1.     How many people are employed to deal with FOI?

1 has sole responsibility, other staff cover illness, leave etc

2.     What is the budget for administering FOI?

No specific budget

3.     Do you use case management software for FOI? If so, which one?

Not at present but are currently in process of switching to Sharepoint

4.     Do you publish a disclosure log?

no

 

If not all information is available, please treat questions individually.

 

Yours faithfully,

 

Alex Parsons

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[FOI #494144 email]

 

Is [Woking Borough Council request email] the wrong address for Freedom of Information
requests to Woking Borough Council? If so, please contact us using this
form:

https://www.whatdotheyknow.com/change_re...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

https://www.whatdotheyknow.com/help/offi...

 

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

https://www.whatdotheyknow.com/help/ico-...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Alex Parsons please sign in and let everyone know.