We don't know whether the most recent response to this request contains information or not – if you are Alex Parsons please sign in and let everyone know.

Dear Torfaen Council,

I would like to make an FOI request for the following pieces of information:

1. How many people are employed to deal with FOI?
2. What is the budget for administering FOI?
3. Do you use case management software for FOI? If so, which one?
4. Do you publish a disclosure log?

If not all information is available, please treat questions individually.

Yours faithfully,

Alex Parsons

Call Torfaen,

Thank you for taking the time to email Torfaen County Borough Council.

 

Please be aware that your enquiry is being addressed and a reply will be
sent within 10 working days.

 

Did you know that you can report issues and request information via our
website at [1]www.torfaen.gov.uk or make reports and requests by
downloading our Mobile App.

 

By registering your email address, you will be able to track progress of
your enquiry from start to finish.

 

The Mobile App is available on Apple, Android and Windows devices and can
be found by typing Torfaen into the search function in the relevant App
Store.

 

'

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YMWADIAD: Mae'r wybodaeth sy'n gynwysedig yn yr e-bost yma a) yn eiddo i
Gyngor Bwrdeistref Sirol Torfaen; a b) yn gyfrinachol. Fe'i bwriedir ar
gyfer y derbynnydd yn unig. Os nad chi yw’r sawl y cyfeiriwyd hi ato, ni
ddylech ddadlennu, copïo na dosbarthu'r wybodaeth neu ei defnyddio i
weithredu. Os derbyniwch yr e-bost yma fel camgymeriad, gadewch i ni wybod
ar unwaith drwy ffonio ++44 (0) 1495 766366, a danfonwch yr e-bost yn ol
gydag unrhyw atodiadau. RHYBUDD: Gwnewch yn siwr bod gennych ddiogelwch
feirws digonol cyn agor neu ddatgysylltu unrhyw ddogfen sydd yn atodiad
i'r e-bost hwn. Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg a Saesneg.
Cewch ateb Cymraeg i bob gohebiaeth yn Gymraeg ac ni fydd yn arwain i
unrhyw oedi. Mae data personol sy'n cael ei brosesu gan y cyngor yn cael
ei wneud yn unol â'r gofynion sydd arnom ni o dan y Rheoliad Diogelu Data
Cyffredinol (RhDDC) (UE) 2016/679. Am fwy o wybodaeth ar sut yr ydym yn
gwneud hyn gwelwch ein Hysbysiad Preifatrwydd

References

Visible links
1. http://www.torfaen.gov.uk/

3 Attachments

Link: [1]File-List
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Dear Mr Parsons

 

Thank you for your email dated 27th June 2018 requesting information under
the Freedom of Information Act 2000.  I have logged your email and will
deal with your request in order that we can respond to you within the
statutory deadline of 20 working days.

 

I will contact you further as soon as the relevant information is
available.

 

This correspondence is available in large print, Braille or Welsh. Please
contact us for further details or if we can help in any way.

 

Yours sincerely

 

 

Lisa Coles

Senior Business Support Officer (Complaints/FOI) / Uwch Swyddog Cymorth
Busnes (Cwynion/Rhyddid Gwybodaeth)

Chief Executive’s Service / Gwasanaeth Y Prif Weithredwr

Torfaen County Borough Council / Cyngor Bwrdeistref Sirol Torfaen

Phone/Ffôn: 01495 761615/ Fax/Ffacs: 01495 766331

Email/E-Bost: [3][email address]

[4]Description: Description: Description: tcbc logo
avatar[5]www.torfaen.gov.uk / [6]Description: Description:
cid:image001.gif@01CB4DE0.4A1FEB50[7] Follow us on Twitter /
[8]Description: Description: cid:image002.gif@01CB4DE0.4A1FEB50[9] Find us
on Facebook

 

 

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3 Attachments

Link: [1]File-List
Link: [2]Edit-Time-Data

Dear Mr Parsons

 

Thank you for your email dated 26^th June 2018 requesting information
under the Freedom of Information Act 2000. I am now in a position to
respond to your questions as follows:

 

1.         How many people are employed to deal with FOI?

 

            The Complaints and FOI Team consists of 1 Complaints/FOI
Manager and 3 Complaints/FOI officers.  Please note that these staff are
not solely employed to         process FOI requests and their duties also
include handling all Corporate and Social Care complaints for the Council.

 

2.         What is the budget for administering FOI?

            There is no separate budget for the administration of FOIs as
this falls within the overall budget for the Complaints and FOI Team and
is not broken down into        separate categories.  

 

3.         Do you use case management software for FOI? If so, which one?

            No

 

4.         Do you publish a disclosure log?

            No.

 

Information supplied in response to any Freedom of Information Act request
may be subject to copyright. A single copy of information supplied under
the Freedom of Information Act may only be used for personal,
non-commercial research or study, unless stated otherwise. It must not be
passed to others, copied or re-published in whole or in part without
permission from the copyright holder. Any copyright statement that forms
part of or in any way refers to the information provided must not be
altered or removed.

 

If you have any queries about this letter or are unhappy about the service
you have received in relation to your request and wish to make a complaint
or request a review, please do not hesitate to contact me in writing.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
Information Commissioner’s Office (Wales) cannot make a decision unless
you have exhausted the complaints procedure provided by this Council. The
Information Commissioner can be contacted at: The Information
Commissioner’s Office (Wales), 2nd Floor, Churchill House, Churchill Way,
Cardiff, CF10 2HH. Telephone 029 2067 8400 or Fax 029 2067 8399 or e-mail
[email address].

 

Yours sincerely

 

 

Lisa Coles

Senior Business Support Officer (Complaints/FOI) / Uwch Swyddog Cymorth
Busnes (Cwynion/Rhyddid Gwybodaeth)

Chief Executive’s Service / Gwasanaeth Y Prif Weithredwr

Torfaen County Borough Council / Cyngor Bwrdeistref Sirol Torfaen

Phone/Ffôn: 01495 761615/ Fax/Ffacs: 01495 766331

Email/E-Bost: [3][email address]

[4]Description: Description: Description: tcbc logo
avatar[5]www.torfaen.gov.uk / [6]Description: Description:
cid:image001.gif@01CB4DE0.4A1FEB50[7]Follow us on Twitter /
[8]Description: Description: cid:image002.gif@01CB4DE0.4A1FEB50[9]Find us
on Facebook

 

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We don't know whether the most recent response to this request contains information or not – if you are Alex Parsons please sign in and let everyone know.