We don't know whether the most recent response to this request contains information or not – if you are Alex Parsons please sign in and let everyone know.

Dear Swale Borough Council,

I would like to make an FOI request for the following pieces of information:

1. How many people are employed to deal with FOI?
2. What is the budget for administering FOI?
3. Do you use case management software for FOI? If so, which one?
4. Do you publish a disclosure log?

If not all information is available, please treat questions individually.

Yours faithfully,

Alex Parsons

Customer Service Centre Emails (SBC),

Please do not reply to this automated email.

 

We will reply to you within 3 working days.  There is a wide range of
information and online services on our [1]website

 

·         [2]Bins, refuse and recycling  

·         [3]Council tax payment

·         [4]Election and voting

·         [5]Garden waste including make a payment  

·         [6]Parking fines

·         [7]Roads and travel

 

Customer Services

Swale Borough Council

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity they are addressed. If you have received this email in error please notify [email address]

References

Visible links
1. http://www.swale.gov.uk/
2. http://www.swale.gov.uk/bins-recycling/
3. http://www.swale.gov.uk/ways-to-pay/
4. http://www.swale.gov.uk/elections/
5. http://www.swale.gov.uk/brown-bin-garden...
6. https://selfserve.swale.gov.uk/parking/
7. http://www.kent.gov.uk/roads-and-travel

Customer Service Centre Emails (SBC),

Dear Alex Parsons

Thank you for your email. Your enquiry has been passed on to the relevant team who will respond to you directly.

Regards

Donna

Customer Services | Swale House, East Street Sittingbourne, Kent, ME10 3HT
Email: [email address] Tel: 01795 417850 | Web: www.swale.gov.uk

Regards

Donna

Customer Services | Swale House, East Street Sittingbourne, Kent, ME10 3HT 
Email: [email address] Tel: 01795 417850 | Web: www.swale.gov.uk

              

-----Original Message-----
From: Alex Parsons [mailto:[email address]]
Sent: 26 June 2018 17:00
To: Customer Service Centre Emails (SBC)
Subject: Freedom of Information request - FOI Administration Info

Dear Swale Borough Council,

I would like to make an FOI request for the following pieces of information:

1. How many people are employed to deal with FOI?
2. What is the budget for administering FOI?
3. Do you use case management software for FOI? If so, which one?
4. Do you publish a disclosure log?

If not all information is available, please treat questions individually.

Yours faithfully,

Alex Parsons

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For more detailed guidance on safely disclosing information, read the latest advice from the ICO:
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Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity they are addressed. If you have received this email in error please notify [email address]

hide quoted sections

FOI (SBC),

Dear Sir

I write to confirm receipt of your Freedom of Information request received in this office on 27 June 2018. Under the provisions of the Act, the Council has 20 working days in which to respond, therefore a response will be sent to you by 25 July 2018.

Yours faithfully



Sue Revell
Swale Borough Council
01795 417269

Sue Revell | Corporate Services PA | Swale Borough Council
Swale House East Street Sittingbourne Kent ME10 3HT | Tel: 01795 417269 | Email: [email address] | Web: www.swale.gov.uk
          

-----Original Message-----
From: Customer Service Centre Emails (SBC)
Sent: 27 June 2018 15:13
To: FOI (SBC)
Subject: FOI No. 247 - Freedom of Information request - FOI Administration Info

-----Original Message-----
From: Alex Parsons [mailto:[email address]]
Sent: 26 June 2018 17:00
To: Customer Service Centre Emails (SBC)
Subject: Freedom of Information request - FOI Administration Info

Dear Swale Borough Council,

I would like to make an FOI request for the following pieces of information:

1. How many people are employed to deal with FOI?
2. What is the budget for administering FOI?
3. Do you use case management software for FOI? If so, which one?
4. Do you publish a disclosure log?

If not all information is available, please treat questions individually.

Yours faithfully,

Alex Parsons

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[email address]

Is [email address] the wrong address for Freedom of Information requests to Swale Borough Council? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the latest advice from the ICO:
https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity they are addressed. If you have received this email in error please notify [email address]

hide quoted sections

Gary Rowland,

2 Attachments

Dear Alex Parsons

 

Following on from your Freedom of Information request, please find
attached a copy of your request along with my response.

 

I hope this answers your request satisfactorily, but should you be
dissatisfied with the information provided you should send your complaint
to the Council's Freedom of Information Officer at Swale Borough Council,
Swale House, East Street, Sittingbourne, Kent ME10 3HT. Should you remain
dissatisfied you can appeal against the decision by contacting the
Information Commissioner, FOI Compliance Team (complaints), Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

 

Kind Regards

 

Gary Rowland

Trainee Lawyer (ACILEx) - Corporate Governance

Mid Kent Legal Services | Maidstone, Swale and Tunbridge Wells Borough
Councils

Swale Borough Council, Swale House, East Street, Sittingbourne, Kent ME10
3HT

Maidstone Borough Council, Maidstone House, King Street, Maidstone, Kent
ME15 6JQ

Tunbridge Wells Borough Council, Town Hall, Civic Way, Tunbridge Wells,
TN1 1RS

Tel: (01622) 602276   Email: [1][email address]

[2]www.swale.gov.uk     
[3]www.maidstone.gov.uk       [4]www.tunbridgewells.gov.uk

 

The contents of this e-mail, together with any attachments, may be
confidential or subject to legal professional privilege.  It should not be
shared with anyone without first consulting Mid Kent Legal Services. 

If you are not the intended recipient, please do not forward this email or
the attachments to anybody.  Please notify the sender and delete all
copies of this email from your system.

 

References

Visible links
1. mailto:[email address]
2. http://www.swale.gov.uk/
3. http://www.maidstone.gov.uk/
4. http://www.tunbridgewells.gov.uk/

We don't know whether the most recent response to this request contains information or not – if you are Alex Parsons please sign in and let everyone know.