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FOI Administration Info

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Dear South Northamptonshire District Council,

I would like to make an FOI request for the following pieces of information:

1. How many people are employed to deal with FOI?
2. What is the budget for administering FOI?
3. Do you use case management software for FOI? If so, which one?
4. Do you publish a disclosure log?

If not all information is available, please treat questions individually.

Yours faithfully,

Alex Parsons

Admin, CCC (SNC),

THIS IS AN AUTOMATED ACKNOWLEDGEMENT–YOUR EMAIL HAS BEEN RECEIVED BY SOUTH
NORTHANTS COUNCIL

 

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Thank you very much for contacting South Northants Council Customer Services by
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you taking the time to do so.

The Council's target for dealing with emails is 10 working days, however, the
Customer Service Team will always try, wherever possible, to respond within two
working days.

 

*IMPORTANT NOTICE*

If you have contacted us with regards to your Council Tax, Business Rates or
Entitlements please note that the processing time can be up to 4 weeks, for all
documents received.

If you need to provide evidence or documents to support a Housing Benefit or
Council Tax Reduction claim you can scan the documents and email to:
[1][email address]

 

If you need to provide evidence or documents for Council Tax purposes (not
Council Tax Reduction) you can scan and email to:

[2][email address]

 

 

Please note that all face to face advice at the Forum is by appointment only.

 

Kind regards,

The Customer Service Team

[3]www.southnorthants.gov.uk

 

This e-mail (including any attachments) may be confidential and may
contain legally privileged information. You should not disclose its
contents to any other person. If you are not the intended recipient,
please notify the sender immediately.
Whilst the Council has taken every reasonable precaution to minimise the
risk of computer software viruses, it cannot accept liability for any
damage which you may sustain as a result of such viruses. You should carry
out your own virus checks before opening the e-mail(and/or any
attachments).
Unless expressly stated otherwise, the contents of this e-mail represent
only the views of the sender and does not impose any legal obligation upon
the Council or commit the Council to any course of action.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.southnorthants.gov.uk/

South Northamptonshire District Council

PLEASE DO NOT REPLY TO THIS EMAIL, if you wish to contact us regarding your request please email [email address] and quote case reference 101000968572

Freedom of Information Act 2000 / Environmental Information Regulations 2004

The Council is dealing with your request for information in accordance with the above legislation. This means that it has 20 working days to respond to your request. Unless the Council does not have the information or determines that, if it has the information, it is not required to release it to you, the Council should send you the information requested, or a notification of the cost of supplying that information within 20 working days.

If you are provided with any information as a result of your request, you may be required to pay the Council's disbursements in providing that information. Disbursements consist of any costs arising from:

? Complying with your request for the information to be provided in a particular format;
? Reproducing the document (ie photocopy/ printing);
? Costs of postage or fax.

You will be notified of any disbursement costs once the Council is in a position to provide the information requested and the Council will not release the information until these costs have been paid. You will have 3 months from the date you are notified of the disbursement costs to pay such costs.

If the Council confirms that it has the information you have requested, but considers that it is not required to release it to you, you will be given a written notification detailing why the information is not being released.

In the event you need to contact the Council about your request, please email [email address] and quote case reference (system to insert reference).

Kind regards

FOI Admin
Direct Tel: 01327 322287

PLEASE DO NOT REPLY TO THIS EMAIL, if you wish to contact us regarding your request please email [email address] and quote case reference 101000968572

This e-mail (including any attachments) may be confidential and may contain legally privileged information. You should not disclose its contents to any other person. If you are not the intended recipient, please notify the sender immediately.

Whilst the Council has taken every reasonable precaution to minimise the risk of computer software viruses, it cannot accept liability for any damage which you may sustain as a result of such viruses. You should carry out your own virus checks before opening the e-mail(and/or any attachments).

Unless expressly stated otherwise, the contents of this e-mail represent only the views of the sender and does not impose any legal obligation upon the Council or commit the Council to any course of action.

Tina Henfrey,

Dear Mr Parsons

 

Freedom of Information Act 2000

Reference 101000968572

 

Please find below the response to your request under the terms of the
Freedom of Information Act.

 

 

I would like to make an FOI request for the following pieces of
information:

1. How many people are employed to deal with FOI?  Up until 25 May 2018
there were no employees specifically employed just to deal with FOI
processing as part of their work remit for the council.  All FOIs are
currently dealt with within each department by a service unit Information
Co-ordinator.  This role is in addition to their normal daily duties.
There are currently 48 Co-ordinators within South Northamptonshire
Council.  From 25 May 2018 the council has employed an Information
Governance Manager and her remit will eventually include the management of
FOI/EIR request processing once a suitable handover period has been
arranged.   
2. What is the budget for administering FOI?   None, there is currently no
specific budget allocated to FOI processing as this role falls within
their normal daily duties included on their job descriptions.

3. Do you use case management software for FOI? If so, which one?   LAGAN
4. Do you publish a disclosure log?  NO

 

The Council endeavours to answer requests for information as fully and
accurately as possible. If you are not satisfied with this response, you
may request an internal review by contacting the Chief Executive at South
Northamptonshire Council, The Forum, Moat Lane, Towcester NN12 6AD.  If
following the review you are still not satisfied with the Council’s
response, you are advised to contact the Information Commissioner directly
at the Information Commissioners Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF or on [1][email address].

 

 

Tina Henfrey

Practice Management Support Officer

Cherwell and South Northamptonshire Councils Shared Legal Service

Direct Tel: 01327 322287

Email: [2][email address]

 

[3]www.cherwell.gov.uk  |  [4]www.southnorthants.gov.uk

[5]www.facebook.com/SouthNorthantsCouncil 

[6]https://twitter.com/SNorthantsC  

 

My normal working days are Monday to Thursday 8:30am to 2:00pm

 

This e-mail (including any attachments) may be confidential and may
contain legally privileged information. You should not disclose its
contents to any other person. If you are not the intended recipient,
please notify the sender immediately.
Whilst the Council has taken every reasonable precaution to minimise the
risk of computer software viruses, it cannot accept liability for any
damage which you may sustain as a result of such viruses. You should carry
out your own virus checks before opening the e-mail(and/or any
attachments).
Unless expressly stated otherwise, the contents of this e-mail represent
only the views of the sender and does not impose any legal obligation upon
the Council or commit the Council to any course of action.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. file:///tmp/www.cherwell.gov.uk
4. http://www.southnorthants.gov.uk/
5. http://www.facebook.com/SouthNorthantsCo...
6. https://twitter.com/SNorthantsC

We don't know whether the most recent response to this request contains information or not – if you are Alex Parsons please sign in and let everyone know.