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Dear Mr Parsons,

Further to your request for information we confirm we do hold the information requested. Please see attached documents containing the information.

1. How many people are employed to deal with FOI?

The Council has a central Complaints and Information Governance Team with 4 members of staff. The team logs all Freedom of Information Requests and the service provides the response.

2. What is the budget for administering FOI?

There is no dedicated budget for dealing with FOIs

3. Do you use case management software for FOI? If so, which one?

No we don’t use a dedicated software. The Council uses FLARE to record and monitor responses to FOIs

4. Do you publish a disclosure log?

Not currently

This information is being provided as a statutory obligation under the Freedom of Information Act 2000.

Please note that under the Privacy and Electronic Communications (EC Directive) Regulations 2003 Luton Council ask not to receive unsolicited marketing communications.

You are free to use the information provided for your own purposes, including any non-commercial research you are doing and for the purposes of news reporting. Any other re-use, for example commercial publication, requires the permission of the copyright holder. You may apply for permission to re-use this information by submitting a request to [cyfeiriad ebost]  .

Detailed advice about the Reuse of Public Sector Information Regulations (PSI) 2005 is available from the Office of Public Sector Information at: Office of Public Sector information.

If you are not satisfied with our response to your request(s), you can ask for a review of how we have handled it, by contacting us at the address above or by contacting emailing us at [cyfeiriad ebost]  . Please set out any specific concerns you have. If you have any other queries or concerns then please contact us using the above details. Please quote the reference number provided above when contacting us.

Should you remain unhappy with our response after we have reviewed it, you can refer your concerns to the Information Commissioner Further information on the Freedom of Information Act is available through the Information Commissioner at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
Internet: www.ico.gov.uk

Yours sincerely,

Information Governance Team
Luton Borough Council
Town Hall, George Street, Luton LU1 2BQ
Email: [cyfeiriad ebost]

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