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FOI Administration Info

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Dear Cornwall Council,

I would like to make an FOI request for the following pieces of information:

1. How many people are employed to deal with FOI?
2. What is the budget for administering FOI?
3. Do you use case management software for FOI? If so, which one?
4. Do you publish a disclosure log?

If not all information is available, please treat questions individually.

Yours faithfully,

Alex Parsons

Cornwall Council

Thank you for your Freedom of Information (FOI)/Environmental Information
Regulations (EIR) request - Reference FOI-101003881585. In normal
circumstances we will provide a response within 20 working days of
receiving your request. There may be a small number of occasions where we
may need to extend the 20 working day deadline. We will inform you if this
is likely.

Cornwall Council is made up of many different services and additionally,
wholly owned companies who are responsible for areas such as housing and
highways. Your request will be logged by the Central FOI team and in most
cases will be forwarded on to the relevant service or wholly owned company
to respond directly.

There may be some instances where we will need to contact you in the order
to clarify parts of your request. In this instance we will not be able to
progress your request until clarification has been received.

Under the Act, we will be unable able to process any request where the
actual cost to the authority in terms of staff hours comes to more than
£450. If this is the case we will help you to narrow the request to take
it under any cost limit. In a small number of other cases, a charge may
apply such as with certain environmental information, but we will let you
know if this applies.

We deal with around 2000 FOI/EIR requests for information each year, with
the cost to the Council ranging between £25 and £450 per request. You may
be able to find the information by checking previous responses on our
[1]Disclosure Log, the Council's Publication Scheme, or by checking the
Council's website at www.cornwall.gov.uk. Therefore if you do subsequently
find the information you require by this method and no longer wish us to
process your request, please do let us know.

Further information on the FOI process in general can be found at
[2]www.cornwall.gov.uk/foi

As personal information belongs to you have the right to:

We will only process the information input on this form to deal with your
Freedom of Information Request.

The information you provide may be shared across the various service areas
of Cornwall Council, as well as the Council's wholly owned Group of
Companies (such as Cormac, Cornwall Housing, Cornwall Airport Newquay &
Cornwall Development Company), in order to fully investigate and answer
the request.

You have a right to withdraw consent to your Freedom of information
request at at any time by contacting: Freedom of Information, New County
Hall, Treyew Road, Truro, TR1 3AY or [3][Cornwall Council request email]

If you would like to access any of the information we hold about you or
have concerns regarding the way we have processed your information, please
contact: Data Protection Officer, Cornwall Council, County Hall, Truro,
TR1 3AY.

Email: [4][email address] Tel: 01872 326424

We would prefer you to contact us in the first instance to give us the
opportunity to see if we can put things right. However, if you are unhappy
with the way we have processed your information, or how we have responded
to your request to exercise any of your rights in relation to your data,
you can raise your concerns direct with the Information Commissioner's
Office.

Tel: 0303 123 1113
Web: [5]https://ico.org.uk/concerns/

Further details can be found on the full [6]privacy policy.

This e-mail and attachments are intended for above named only and may be
confidential. If they have come to you in error you must take no action
based on them, nor must you copy or show them to anyone; please e-mail us
immediately at [email address].

Please note that this e-mail may be subject to recording and/or monitoring
in accordance with the relevant legislation and may need to be disclosed
under the Freedom of Information Act 2000 or the Environmental Information
Regulations 2004.

Security Warning: It is the responsibility of the recipient to ensure that
this e-mail and any attachments are virus free. The Authority will not
accept liability for any damage caused by a virus.

References

Visible links
1. Disclosure Log - Opens in a new browser window
http://www.cornwall.gov.uk/council-and-d...
2. Data Protection and Freedom of Information - Opens in a new browser window
http://www.cornwall.gov.uk/foi
3. Email Freedom of Information
mailto:[Cornwall Council request email]?Subject=Freedom%20Of%20Information
4. Email Data Protection Officer
mailto:[email address]?Subject=Data%20Protection
5. Information Commissioner - Opens in a new browser window
https://ico.org.uk/concerns/
6. Privacy Policy - Opens in a new browser window
https://www.cornwall.gov.uk/council-and-...

Freedom Of Information Mail,

1 Attachment

Dear Mr Parsons

 

Your request under the Freedom of Information Act 2000.

 

Thank you for your request dated 26^th July 2018.

 

Please find enclosed the Council’s response to your request. 

 

We hope that this fully satisfies your enquiry, but should you require
further information at any time please feel free to submit a new request.

 

Cornwall Council is committed to open and transparent government and
provides information to members of the public about all aspects of the
authority. 

 

We deal with around 2000 FOI/EIR requests for information each year, with
the cost to the Council ranging between £25 and £450 per request. You may
be able to find the information by checking previous responses on our
[1]Disclosure Log, the Council’s [2]Publication Scheme, or by checking the
Council’s website at [3]www.cornwall.gov.uk.  

Most of the information that we provide in response to Freedom of
Information requests will be subject to copyright protection. In most
cases the copyright will be owned by Cornwall Council. The copyright in
other information may be owned by another person or organisation, as
indicated in the information itself.

You are free to use any information supplied for your own use, including
for non-commercial research purposes. The information may also be used for
the purposes of news reporting.

 

If you’re not happy about the outcome of your response, you have the right
to request an Internal Review. This must be done within 40 working days of
the receipt of your response.

 

You can do this by letter or email to the contacts below:

 

Freedom of Information Complaints

Cornwall Council

Room 4S

County Hall

Treyew Road

Truro

TR1 3AY

 

Email: [4][Cornwall Council request email]

 

If this does not resolve the matter to your satisfaction, you have the
right to apply directly to the Information Commissioner's Office, their
contact details are:

FOI/EIR Complaints Resolution
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Email: [5][email address]

Yours sincerely
Dhywgh hwi yn hwir

 

 

 

Rachel Pearce

Freedom of Information & Complaints Advisor

 

Customer Access and Digital Services

Customer & Support Services

Cornwall Council

[6][Cornwall Council request email]

01872 322223

 

4N, New County Hall, Treyew Road, Truro, Cornwall, TR1 3AY

[7]www.cornwall.gov.uk

 

Please let us know if you need any particular assistance from us, such as
facilities to help with mobility, vision or hearing, or information in a
different format.

Please consider the environment.  Do you really need to print this email?

 

 

This e-mail and attachments are intended for above named only and may be
confidential. If they have come to you in error you must take no action
based on them, nor must you copy or show them to anyone; please e-mail us
immediately at [email address].

Please note that this e-mail may be subject to recording and/or monitoring
in accordance with the relevant legislation and may need to be disclosed
under the Freedom of Information Act 2000 or the Environmental Information
Regulations 2004.

Security Warning: It is the responsibility of the recipient to ensure that
this e-mail and any attachments are virus free. The Authority will not
accept liability for any damage caused by a virus.

References

Visible links
1. http://www.cornwall.gov.uk/council-and-d...
2. http://www.cornwall.gov.uk/council-and-d...
3. http://www.cornwall.gov.uk/
4. mailto:[Cornwall Council request email]
5. mailto:[email address]
6. mailto:[Cornwall Council request email]
7. http://www.cornwall.gov.uk/

We don't know whether the most recent response to this request contains information or not – if you are Alex Parsons please sign in and let everyone know.