Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywAlex Parsons mewngofnodwch a gadael i bawb wybod.

Dear Winchester City Council,

I would like to make an FOI request for the following pieces of information:

1. How many people are employed to deal with FOI?
2. What is the budget for administering FOI?
3. Do you use case management software for FOI? If so, which one?
4. Do you publish a disclosure log?

If not all information is available, please treat questions individually.

Yours faithfully,

Alex Parsons

Winchester City Council

2 Atodiad


Thank you for your enquiry which will be allocated to a member of our
Customer Service Team, please note that emails received when the council
offices are closed will not be read until the offices reopen.


Our opening hours are Monday to Thursday 08.30am to 5.00pm and Fridays
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In the event of an emergency involving council property or services which
happens outside of our normal opening hours please call our out of hours
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to help is held.


We aim to answer most enquiries within 48 hours, more complex enquiries
may need to be referred to a specialist team and take longer to answer,
possibly up to 10 working days, if this is the case we will contact you to
explain what is happening with your enquiry.


If we need more information from you to help us to answer your enquiry we
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If your enquiry is urgent please contact us on 01962 840 222 for general
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Winchester City Council

Customer Enquiry Response Email

Dear Alex Parsons ,

Thank you for your freedom of information request which was received by the Winchester City Council Customer Service team today (28/06/2018)

The request has been logged as received and has been passed to the appropriate department to be answered. You will receive a response within 20 working days

Thank you,

Emma Gardner

Customer Service Centre,

Winchester City Council.

Telephone: 01962 840 222

Internet: ,

You can download the mycouncilservices app for iphone and Android

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Winchester City Council Customer Service Centre opening hours:
Monday to Thursday: 08:30am to 5:00pm;
Friday: 08:30am to 4:30pm;
Saturday and Sunday: Closed;
For opening hours during Christmas, Easter and other Bank Holidays please refer to our website.

SAVE PAPER :: Please do not print this e-mail unless absolutely necessary.

dangos adrannau a ddyfynnir

Winchester City Council

1 Atodiad

Dear Mr Parsons,


Further to your FOI request relating to the administration of FOI requests
at the Council, I can confirm the following:


1.    FOI requests are dealt with by a nominated officer within each team
across the Council,

2.    The Council does not have a budget for administering FOI requests.

3.    The Council uses the Feedback Module of the Pentana Performance
Management System to manage FOI requests.

4.    The Council does not publish a disclosure log.


Kind Regards


Simon Howson

Corporate Business Manager

Winchester City Council

City Offices

Colebrook Street



SO23 9LJ


Tel: 01962 848 104

Web: [1]





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Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywAlex Parsons mewngofnodwch a gadael i bawb wybod.