Independent Case Examiner

An ombudsman

The Independent Case Examiner's Office was set up in 1997 to provide a free complaints review service to people wanting to complain about the Child Support Agency. Since then the office has taken on responsibility for looking at complaints about:

  • Child Support Agency
  • Debt Management
  • Pension, Disability and Carers Service
  • Financial Assistance Scheme
  • Jobcentre Plus (including most Work Provider services)
  • Child Maintenance and Enforcement Division (Northern Ireland)
  • Northern Ireland Social Security Agency
  • Independent Living Fund

Freedom of Information requests made using this site

Nobody has made any Freedom of Information requests to Independent Case Examiner using this site yet.